Privacy Policy

1. Information We Collect

We collect information to operate effectively, improve our Services, and deliver a personalized experience. The types of information we collect include:

a. Information You Provide

We collect personal and business information that you voluntarily share with us, including:

• Your name, email address, phone number, and company name when you fill out a form, subscribe to updates, or contact us.
• Billing and payment details when you purchase a subscription or service.
• Project-related data, files, and creative assets you choose to share with us during collaboration.

b. Information We Automatically Collect

When you visit our Site, we may automatically collect certain technical information, such as:

• Your IP address, browser type, device information, time zone, and pages visited.
• Usage data gathered through cookies, analytics tools (e.g., Google Analytics, Meta Pixel), and similar technologies that help us understand site performance and user behavior.

c. Information from Third Parties

We may receive additional information from trusted third-party sources, including:

• Platforms such as LinkedIn, Stripe, HubSpot, or other payment gateways, when you interact with our content or complete a transaction.
• Publicly available business information to help us maintain accurate contact records and improve client communications.

2. How We Use Your Information

We use the information we collect to operate efficiently, deliver our services, and maintain a secure experience. Specifically, we may use your information to:

• Provide and manage services — to deliver, personalize, and support the creative and digital solutions you request.
• Communicate with you — to respond to inquiries, manage projects, share updates, and provide customer support.
• Process payments and transactions — to manage billing, subscriptions, and account-related activities.
• Improve our offerings — to analyze usage trends, enhance our website, and optimize user experience.
• Ensure compliance — to meet legal, regulatory, and contractual obligations, and to enforce our Terms or other agreements.

We do not sell, rent, or trade your personal information to any third party.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and understand how our Site is used. These technologies help us:

• Improve functionality and performance of our website and services.
• Analyze traffic and usage patterns to identify areas for improvement.
• Personalize content and marketing communications based on your preferences.

You can choose to accept, decline, or delete cookies through your browser settings. However, disabling cookies may limit certain features or affect the performance of our Site.

4. How We Share Information

We only share your information when necessary to operate, protect, or improve our Services. This may include sharing with:

• Trusted partners and vendors who assist with hosting, payment processing, analytics, or other essential operations.
• Service providers and contractors bound by strict confidentiality and data protection agreements.
• Legal or regulatory authorities when required by law, court order, or to protect our rights and the safety of others

All third-party access to your data is limited to the specific purpose of supporting our service delivery and is handled in accordance with applicable privacy laws.

5. International Data Transfers

As a globally operated company, we may store, process, or transfer your personal information across different countries, including locations outside your country of residence.

Whenever such transfers occur, we ensure that your data is protected in accordance with applicable privacy and data protection laws (such as the GDPR, CCPA, and other relevant regulations).

We implement appropriate safeguards — including Standard Contractual Clauses, secure transfer protocols, and confidentiality agreements — to ensure that your personal data remains protected, regardless of where it is processed.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy — typically for the duration of your active engagement with us, or as required by applicable laws and regulations.

After this period, we securely delete, anonymize, or archive your data in accordance with industry best practices and legal retention standards. Certain limited records may be retained for compliance, dispute resolution, or tax and accounting purposes.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access, correct, or delete the personal information we hold about you.
• Withdraw consent for marketing or other optional communications at any time.
• Request a copy or transfer of your personal data in a structured, commonly used format.
• Restrict or object to certain types of processing, where permitted by law.
• Lodge a complaint with a relevant data protection authority if you believe your rights have been violated.

To exercise these rights or make related inquiries, please contact us at connect@brickclay.design. We will respond in accordance with applicable data protection regulations.

8. Data Security

We take the protection of your personal information seriously and implement appropriate technical, administrative, and organizational measures to prevent loss, unauthorized access, disclosure, alteration, or misuse.

These measures include, but are not limited to:

• Encrypted connections (SSL/TLS) for data transmitted through our Site and Services
• Controlled access to personal information by authorized employees and contractors only.
• Secure storage systems and regular monitoring to safeguard data integrity.
• Regular security assessments to ensure continued effectiveness of our measures.

While we strive to protect your data, no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee absolute security.

9. Third-Party Links

Our Site or Services may contain links to third-party websites, platforms, or tools. We do not control these external sites and are not responsible for their content, policies, or practices.

Before providing any personal information to third parties, we encourage you to review their privacy policies to understand how your data may be used.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the Services we offer.

When updates occur, we will revise the “Effective Date” at the top of this page and post the updated version here. Your continued use of our Site or Services after such updates constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how we are protecting your information.